Communications originating from LankaPay will have the following information classification:
PUBLIC: Information that is deemed as appropriate to be shared in a public domain. Please note that any information shared by LankaPay which is classified as Public needs to have the proper internal approvals. Examples of information that is classified as Public are newspaper articles, press conferences, press releases, blogs, interviews, official social media posts, webinars conducted by LankaPay etc.
CONFIDENTIAL EXTERNAL: Sensitive information which are shared only with a selected set of internal and external individuals. Such information received by an external party should not be shared further without the explicit approval of LankaPay as unauthorized disclosure or dissemination of such information could result in financial or reputational. An example of this classification are details related to a fraud investigation conducted by LankaPay and relevant parties.
RESTRICTED EXTERNAL: Sensitive Information which are shared with a specific group of individuals on a need to know basis. Such information received by an external party may be shared further on a need to know basis without any approval from LankaPay. Examples of information that is classified as Restricted External are Operating Instruction Circulars (OICs), System Rules, general circulars issued by LankaPay.
Kindly note the following: Apart from the above classifications, LankaPay have classified information as INTERNAL, RESTRICTED INTERNAL, CONFIDENTIAL INTERNAL and STRICTLY CONFIDENTIAL. Information with such categories are meant for LankaPay’s internal use. For any reason, if you as an external party receives any information from LankaPay with the classification INTERNAL, RESTRICTED INTERNAL, CONFIDENTIAL INTERNAL or STRICTLY CONFIDENTIAL, it would have been sent by error. If you receive any information with the said classifications, kindly inform the person who sent such information to you and refrain from disseminating such information further or taking any action on such information.”
Requests for Information should be made to the following Information Officer by completing and handing over a request preferably in the manner prescribed in the Form RTI 01 although this is not mandatory.
Name: Sanjeevani Seneviratne
Designation: Manager – Legal
Contact Number: +94 11 235 6900, +94 11 235 6934